In May 2026, a fire at the NorthC data center in Almere, the Netherlands, caused a major disruption to Vonage’s SMS services. Some customers lost access to key services such as SMS API, Messages API, and Verify API, while some systems took more than 36 hours to recover. An additional issue affecting the Numbers Deactivation API, linked to the same incident, continued until May 11, four days after the fire.

Looking for the best SMS gateway? When a critical alert fails to arrive, the consequences can range from operational downtime to serious security or safety risks.  But not all SMS gateways deliver the same level of reliability, security, scalability, or control. This comparison evaluates the leading SMS gateway solutions to help you find the best fit for your organization. 

On 6 August 2026, Telstra Enterprise Desktop Messaging customers will lose the ability to add new services and make changes to their existing accounts. This is an important step in shutting down the product. The service will be fully switched off on 9 November 2026. If you still use it, now is a good time to plan your migration.

What happens when your system detects a critical issue — and no one reacts? This was the main question discussed during our recent webinar with Krucsó László, Technical Leader at SmartNode, and Andrzej Kubala, Head of Sales at SMSEagle. Together, they explored a real-world example showing why detecting a problem is only half the battle — the other half is ensuring someone actually takes action.

What happens when your system detects a critical issue… and no one reacts? In many Niagara4 deployments, alerts work as expected. But they still don’t reach the right person at the right time. And that’s when the real problem starts - small incidents turn into costly downtime, damage, or hours of unnoticed failure.

We are pleased to announce new hardware revisions of two devices from the SMSEagle NXS‑97xx series: NXS‑9700‑4G and NXS‑9750‑4G Rev.5. The updated hardware platform will replace the previous Revision 4 (Rev.4) in regular production.

Software version 6.31 introduces new features and improvements that expand capabilities across Digital Inputs/Outputs (Digital I/O), voice calls, and webhook‑based integrations. The update enables faster response to events and helps teams manage alerts more effectively across different environments.

As part of our partnership with IT AWACS, we had the opportunity to take part in the IT Academy event in the Czech Republic. The meeting provided space for discussions on practical cybersecurity challenges and the role of effective communication in incident response. This naturally raises the question of which communication channels truly work in critical situations.

In industrial environments, Modbus TCP gets used to keep an eye on PLCs, sensors and automation systems. But the thing is, Modbus just doesn’t come with built-in notification tools that tell you when something has gone wrong. As a result, Modbus SMS alerts are usually handled by a separate layer that takes in register data & sends out SMS & voice alerts.

We are pleased to announce the introduction of a new hardware revision of our NXS-9700-5G device Revision 5 (Rev.5). This updated hardware platform will replace the previous Revision 4 (Rev.4) in regular production.