Alerts sent to off-duty staff get missed or ignored. SMSEagle’s Shift Management always knows who’s on duty right now, so the right person is notified, without anyone manually checking a schedule.
The message goes to whoever is on duty at that exact moment, not whoever happened to be on the list last week.
Define working hours for each shift and assign contacts. The rotation runs itself after that, with no manual updates each week.
Choose once, for every shift and every contact on the device, whether alerts to people who are not on shift are skipped or held until their shift.
Define shifts
Name a shift and set its days and hours – weekday mornings, night coverage, weekend on-call. Define it once, reuse it for every rotation.
Assigning people to shifts
Add any phonebook contact to a working shift. SMSEagle checks who is active before every message goes out, so off-duty staff are never disturbed.
Hold or skip, your choice
If a contact is off-shift, SMSEagle can hold the message for the next shift or skip it entirely, configured once and applied automatically.
SMSEagle hardware SMS gateway
SMSEagle combines hardware and software into a single, self-contained gateway. It is designed for critical environments, so security is built in from the ground up, confirmed by CE, FCC, UKCA, PTCRB and other global certifications.
SMSEagle checks whether a contact is on an active shift before sending a message. If they’re off-shift, the message is skipped or moved to the start of their next shift, based on your rule.
Yes. A contact can belong to more than one shift, useful for people who cover different rotations or backup coverage. A contact with no shift assigned is always treated as available.
You decide, as one global setting for the whole device: the message can be skipped entirely or held until the next scheduled shift begins.
Yes. Add it as two time ranges, for example 22:00-23:59 on the first day and 00:00-06:00 on the next day.
No. Define the recurring schedule once, days and hours, and it applies automatically going forward until you change it.
Shift Management is a built-in feature available on all current SMSEagle hardware SMS gateways.
