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Asix SCADA SMS & voice call Integration – instruction manual

Here we describe how to configure Asix SCADA with SMSEagle for SMS alerts & notifications.

SMSEagle is a hardware SMS gateway that works offline. Therefore, no external connection to a third-party system is required. All notifications are generated locally and sent directly to the mobile network. The solution can be used in secure installations without Internet access.

SMSEagle Configuration

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.

    • Enable Email To SMS plugin in web-GUI > menu Emails > Email to SMS > Settings tab.
    • Create a forwarding rule in the Rules tab. You can forward all emails to SMS or emails from specific domains.

Asix SCADA Configuration

To configure email settings, choose Alerter -> Email Settings:

  1. Server
    SMTP server is used to send email notifications to users. Enter the address of the SMTP server you want to use. Note that the SMTP server must be able to accept all email addresses to be used. This is the primary SMTP server that will normally be used (you can use SMSEagle as the SMTP server).
  2. Port
    Enter the SMTP server port (if you are using SMSEagle as an SMTP server, use port 25).
  3. Authentication
    Check if the SMTP server requires authentication, enter the username and password in these fields.
    (If you are using SMSEagle as your SMTP server, do not check authentication).

Then in Alerter -> Global Settings, define the position of the Alerter server (the position from which notifications are to be sent)

The next step is to indicate the configuration of the Alerter in the alarm domain (this is the place where alarm definitions are stored in the SCADA system), in our case we only set the Position to <Active Controller> because – for example – we have redundant servers and only the active server is to send out notifications.

The final step is to configure the recipient groups in the Security tab.
The email address consists of the notification group name@address_IP_gateway SMSEagle, such as: Automation@192.168.0.101

All done! This is all the configuration on the SCADA system side, after these steps you can assign recipients to alarms:

In the SMSEagle gateway, it remains to create groups with the same names and assign contacts to these groups:

SMSEagle as SMTP server (optional)

You can use the SMTP server installed on the SMSEagle device to send emails. Then the SMTP server configuration is as follows:

  • SMTP host: the IP address of the device
  • SMTP port: 25
  • Authentication: the SMSEagle SMTP server does not require authentication.
  • Encryption: none

Note: The SMTP server on the SMSEagle device will only accept messages addressed to it. Other messages will be rejected.

Then in Alerter -> Global Settings, define the position of the Alerter server (the position from which notifications are to be sent)

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

  • in SMSEagle webGUI > menu Emails > Email to SMS edit the forwarding rule you created earlier
  • in the parameter “Call after sending SMS” choose a desired value:
    • Yes – ring only: SMS will be followed with a wake-up (ring only) call
    • Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
    • Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.

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