Handling incoming messages across SMS, email, WhatsApp, and Signal, then reacting with a matching SMS, email, or voice call, usually means a separate rule for every channel. Workflows lets you build one no-code rule that reacts to a trigger and acts across any combination of channels.
A rule is started by an SMS, MMS, email, WhatsApp or Signal message. In response you can send a message on any of these channels or make a voice call (a call can only be a response, not a trigger).
Match on sender, subject, or message content, with AND inside a condition group and OR between groups, plus Not Equals and Regex Match for exact control.
Fire more than one action from a single rule, for example an SMS and a Text-to-Speech call at the same time.
Every automation, one list
See, edit, and toggle every workflow rule without hunting across separate channel settings.
Any messaging channel can be the trigger
Name the workflow and pick what kicks it off, SMS, email, WhatsApp, Signal, or another event, as the starting point for everything that follows.
The rule runs only when it should
Combine sender, subject, and message content with AND/OR grouping and precise match operators, so the workflow only fires on the messages that actually match.
One trigger, several outcomes
Send an SMS, a WhatsApp message, a voice call, or all of them at once, with placeholders such as {{sender}} or {{content}} in the message text.
Example workflows
Forward incoming emails, for example alerts from monitoring tools, as WhatsApp messages.
SMSEagle hardware SMS gateway
SMSEagle combines hardware and software into a single, self-contained gateway. It is designed for critical environments, so security is built in from the ground up, confirmed by CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF, carrier certifications (Verizon, AT&T) and ISO 27001.
SMS, MMS, email, WhatsApp, and Signal as triggers, and any of them plus voice calls as actions, in any combination.
AND within a condition group, OR across groups, plus Not Equals and Regex Match for exact matching on sender, subject, and message content.
Yes. A single trigger can fire multiple actions at once, for example an SMS and a voice call.
Yes. Message fields work as templates: insert placeholders such as {{sender}}, {{subject}} or {{content}} and add your own text around them.
No, Workflows uses a no-code rule builder.
No, Workflows works alongside other modules and is best suited to cross-channel routing rules rather than single-channel automatic replies.
