SMSEagle Onboarding Services: expert-guided setup of your SMS gateway
Your SMSEagle gateway has just arrived, and ahead of you are network parameters, SIM and APN settings, firmware, users and your first Email-to-SMS flow or API call. None of it
When ventilation systems fail, gas levels exceed safety thresholds, or critical mining infrastructure stops operating, every minute counts. SMSEagle is an on-premise hardware SMS gateway that delivers alerts from monitoring systems directly to dispatchers, operators, and maintenance teams via cellular networks.

















Critical alerts are delivered directly through cellular networks, ensuring they reach recipients even during Internet or IT system outages. Works in air-gapped environments.
In the event of a safety incident, the right people are notified immediately. If no response is received, alerts can be automatically escalated to additional personnel.
Monitor pumping stations, power facilities, and other remote or unmanned locations from a single platform.
Reduce the time between fault detection and response, helping minimize operational disruptions and costly downtime
Detecting a problem is only the first step. To ensure safety procedures are followed, critical information must reach the right people without delay. SMSEagle supports notification, escalation, and event auditing processes, helping teams respond faster and more effectively.
Automatically escalate alerts to additional personnel if they are not acknowledged within a predefined time.
Notify an entire shift, emergency response team, or external contractors with a single message.
Maintain a complete record of messages, acknowledgements, and delivery statuses for audits, investigations, and compliance purposes.
You don’t need to replace your existing systems to implement reliable SMS alerting. SMSEagle integrates seamlessly with safety systems, industrial automation platforms, and monitoring tools already used throughout mining operations.
Connect seamlessly with the most widely used BAS, BMS, and SCADA systems through 60+ pre-built integrations for faster deployment.
We provide custom integration services tailored to your specific technical and operational requirements.
Our technical team assists throughout the integration process, ensuring a smooth deployment and reliable operation.
Discover how a single device helps deliver critical alerts faster and improves communication with personnel working across mining sites.
Automatically send SMS alerts when a sensor, alarm, or device changes state. Remotely control selected infrastructure elements via SMS without visiting the site.
Monitor PLCs, sensors, and network devices without additional software. Receive alerts immediately when faults occur or predefined thresholds are exceeded.
Deliver notifications from SCADA, DCS, and monitoring systems directly to operators, dispatchers, and on-duty engineers.
Use automated text-to-speech voice notifications for high-priority incidents
Ring-only alert calls designed to draw attention even when a phone is in silent mode.
Automatically escalate unacknowledged alerts according to predefined escalation paths.
Route notifications only to personnel currently on duty.
Ensure uninterrupted alert delivery through automatic modem redundancy and high-availability clustering
Get instant information about SMSEagle system status, cellular signal strength, outgoing queue length, sending error count.
Maintain a complete history of messages, acknowledgments, and alerts. Filter data and export reports for analysis, audits, and event documentation
Discover advanced features designed to ensure critical alerts always reach the right people.
Test SMS alerting, integration with your existing infrastructure, and features designed to support worker safety. No commitment required, on a real device.
After registration, you will receive remote access to our physical NXS-9750 device.
See how SMSEagle helps deliver critical alerts from the systems and devices commonly used across mining operations.
When a SCADA system detects a failure of a conveyor belt, crusher, power substation, or another critical asset, SMSEagle automatically sends an SMS alert to the on-duty engineer, enabling rapid response and helping minimize downtime.
When hazardous gas levels are detected or a ventilation system fails, an alarm signal is sent to a digital input on SMSEagle. The device immediately notifies personnel responsible for safety and maintenance, helping ensure a fast response to potentially dangerous situations.
SMSEagle periodically reads data directly from a PLC or Modbus TCP device. If a pump fails, water levels exceed defined thresholds, or power is lost, the device independently generates and sends an SMS alert, without requiring a SCADA system or Internet connectivity.
A worker performing a task in a remote location receives an SMS requesting confirmation that the job has been completed. The response is automatically recorded by SMSEagle, helping verify task completion and improve lone-worker safety.
A monitoring system detects a failure affecting a switch, server, network device, or industrial control system. SMSEagle immediately delivers an SMS notification to administrators or on-duty personnel, even when Internet connectivity is unavailable.
SMSEagle helps organizations where reliable alerting is essential for safety, operational continuity, and rapid incident response. Our devices are used by industrial facilities, critical infrastructure operators, and organizations managing distributed technical assets around the world.
Procurement Manager for Latin America, Johnson Controls
Procurement Manager for Latin America, Johnson Controls
SMS Messages
MMS Messages
Voice Messages
Email Messages
Flash SMS
Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*
SMSEagle offers worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network
Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.
The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.
This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.
Your time matters, so we prioritize quick responses to resolve issues promptly.
With fast service and professional support, we are gaining the trust of new customers every day.
Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.
See how SMS alerts, notification escalation, digital input-triggered messaging, and integration with your monitoring systems work in practice. Test real-world scenarios before making a purchasing decision and discover how SMSEagle can help improve safety and operational continuity in mining environments.
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