Home / Industries / Reliable SMS and voice alerts for solar PV installations

Reliable SMS/voice alerts for solar farms
& PV systems

Inverter failures, loss of communication with a solar farm, transformer station issues, or unexpected drops in energy production can result in significant financial losses. SMSEagle delivers SMS and voice alerts directly to operators, service technicians, and O&M teams via cellular networks, helping them respond faster to incidents across distributed PV infrastructure.

Worker wearing a blue hard hat kneels with a tablet, inspecting solar panels and electrical equipment.
Hardware SMS gateway works offline in isolated environments

Works offline

Critical alerts are delivered directly through cellular networks, ensuring technicians receive notifications even when local infrastructure or Internet connectivity is unavailable.

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Reduce energy losses

Instant alerts about inverter failures or production drops help reduce downtime and minimize lost revenue.

On‑prem SMS gateway keeps data private inside your infrastructure

Monitor distributed sites

Monitor dozens or hundreds of rooftop, ground-mounted, and utility-scale solar installations from a single platform.

Reliable SMS delivery for critical alerts and notifications

Fewer site visits

Remote monitoring and instant alerts help teams identify issues faster and send technicians only when on-site service is required.

Reliable communication where every kilowatt-hour matters

Managing solar assets requires more than monitoring energy production. Rapid incident response is equally critical to maximizing system availability and protecting revenue. SMSEagle supports alerting, escalation, and service coordination processes, helping operators maintain high system uptime, minimize production losses, and improve the physical security of remotely located and often unattended solar facilities.

Illustration of a person using a handheld device connected to an SMS gateway, with lines routing messages to a group of coworkers, depicting message routing.

Integrate SMSEagle with your existing PV monitoring systems

There is no need to replace your current monitoring infrastructure. SMSEagle integrates seamlessly with systems commonly used in distributed solar environments, including renewable energy SCADA platforms, PLCs, inverters, weather stations, energy meters, Energy Management Systems (EMS), Battery Energy Storage Systems (BESS), as well as network monitoring, CCTV security, and OT infrastructure solutions.
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60+ ready to use
integrations

Quickly connect SMSEagle with popular monitoring platforms and industrial automation systems.

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Custom
integrations

We provide tailored integration services for proprietary PV monitoring and asset management platforms.

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Full technical
support

We help at every stage of deployment, integration, and alert-scenario configuration. 

40+ ready-to-use features packed in a single solution

Discover how a single device helps improve incident response and communication across solar PV operations.

Integration with digital inputs and outputs enables monitoring of device status, fault detection, and the automatic triggering of alarm and maintenance procedures.

Install sensors inside inverter cabinets or battery energy storage containers and receive SMS alerts before overheating triggers a thermal shutdown.

MQTT for IoT
systems

Convert messages from IoT sensors and devices used in modern monitoring systems or energy storage environments into SMS notifications and vice versa, without additional middleware.

Build automated workflows that combine multiple alert sources. For example, a weather warning email about high winds or hail can automatically trigger SMS notifications before damage occurs.

Deliver notifications from inverter monitoring platforms and SCADA systems directly to O&M personnel and field technicians.

Notify staff using automated text-to-speech voice calls, particularly valuable for critical incidents such as fire alarm activations.

Ring-only alert calls help ensure on-duty personnel notice critical incidents, even during nighttime hours. Particularly useful for intrusion attempts at unattended solar sites.

If an operational or security-related alert is not acknowledged, the system automatically escalates it according to predefined procedures.

Modem failover (HA cluster)

Ensure uninterrupted alert delivery through automatic modem redundancy and high-availability clustering. Essential for organizations managing large portfolios of distributed assets.

Scheduled SMS reports

Configure automated summaries of energy production or system status and deliver them daily, weekly, or monthly to asset managers without requiring access to monitoring platforms.

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Keep a full history of messages, acknowledgements, and alerts. Export reports for audits, incident documentation, and reporting. 

Discover advanced features designed to ensure critical alerts always reach the right people.

See how SMSEagle helps reduce solar PV downtime

Test SMS alerting and features designed to improve response times for outages, operational incidents, and security events. No commitment required, on a real device.

After registration, you will receive remote access to our physical NXS-9750 device. 

Examples of solar PV applications

Discover how SMSEagle delivers critical alerts from systems and devices commonly used across distributed solar installations.

Instant alerts from PV monitoring platforms

A monitoring platform detects an inverter failure, reduced energy production, communication error, or transformer station alarm. SMSEagle automatically sends a notification to the responsible technician.

PV monitoring/SCADA system sends SMS alarms via SMSEagle through the cellular network to the O&M technician.

SMSEagle continuously monitors the availability of site routers or data loggers using Ping and SNMP. If connectivity is lost due to a power failure, router malfunction, or network outage, the device automatically notifies the O&M team

Network health flow: Router/Data Logger → SMS Eagle Monitoring device → direct cellular link → cellular tower → SMS alert to O&M Team

An Energy Management System (EMS) compares actual generation against expected output based on solar irradiance data. When predefined thresholds are exceeded, an alert is sent to SMSEagle via API or digital input, triggering an SMS notification to the portfolio manager.

Workflow diagram: EMS sends data to the SMS-Eagle device via API, then over a direct cellular link to the cellular operator and on to the PV Portfolio Manager as an SMS alert.

Protection system faults, transformer station incidents, or loss of auxiliary power can impact solar farm performance. SMSEagle immediately notifies the on-duty engineer.

Diagram of the monitoring workflow from transformer station to on-duty engineer: API to SMS, SMS Eagle Device, direct cellular link, cellular operator, and SMS alert.
Client’s success stories

Trusted by organizations operating autonomous
and remote infrastructure

SMSEagle is widely used in environments where alerting must function independently of Internet connectivity and without continuous human supervision, a common requirement for distributed solar installations. The examples below demonstrate how organizations in related industries solved similar operational challenges.

SMSEagle improved our response times, simplified alert management, and enhanced system control. We plan to extend its use across our growing IoT and industrial monitoring environment.

Pascal Muckensturm

Information System Architect, De Dietrich Process Systems

Francisco Neto

Procurement Manager for Latin America, Johnson Controls

Building automation
Fast notifications for failures and incidents affecting operational continuity.
hEALTHCARE
Automated notifications for critical events in facilities requiring continuous monitoring.  
INFORMATION TECHNOLOGY
Uninterrupted SMS alerts supporting business continuity. 

Supporting various types of messages

SMS@2x

SMS Messages

MMS@2x

MMS Messages

Voice message@2x

Voice Messages

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Email Messages

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Flash SMS

The Security That Matters

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Certified globally

Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*

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Worldwide support

SMSEagle offer worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network

Warranties

SMSEagle-Standard Warranty & Support 2yr

Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.

SMSEagle-Extended Warranty & Support 3-5yr

The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.

SMSEagle-Extended Warranty & Support PLUS 5yr plus@3x

This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.

The customer support you can trust

First reply on average in 24 minutes

Your time matters, so we prioritize quick responses to resolve issues promptly.

Customers rates us 5/5 in Google

With fast service and professional support, we are gaining the trust of new customers every day.

42% tickets resolved after one message

Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.

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Register for 14-day access to a SMSEagle demo device

See how SMS alerts, email-to-SMS conversion from PV monitoring platforms, escalation, and integration with SCADA and EMS systems work. Test real-world scenarios from managing a portfolio of distributed solar PV installations.

  • 14-days free trial
  • Access to over 20 functionalities

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