SMSEagle Onboarding Services: expert-guided setup of your SMS gateway
Your SMSEagle gateway has just arrived, and ahead of you are network parameters, SIM and APN settings, firmware, users and your first Email-to-SMS flow or API call. None of it
Inverter failures, loss of communication with a solar farm, transformer station issues, or unexpected drops in energy production can result in significant financial losses. SMSEagle delivers SMS and voice alerts directly to operators, service technicians, and O&M teams via cellular networks, helping them respond faster to incidents across distributed PV infrastructure.

















Critical alerts are delivered directly through cellular networks, ensuring technicians receive notifications even when local infrastructure or Internet connectivity is unavailable.
Instant alerts about inverter failures or production drops help reduce downtime and minimize lost revenue.
Monitor dozens or hundreds of rooftop, ground-mounted, and utility-scale solar installations from a single platform.
Remote monitoring and instant alerts help teams identify issues faster and send technicians only when on-site service is required.
Managing solar assets requires more than monitoring energy production. Rapid incident response is equally critical to maximizing system availability and protecting revenue. SMSEagle supports alerting, escalation, and service coordination processes, helping operators maintain high system uptime, minimize production losses, and improve the physical security of remotely located and often unattended solar facilities.
Automatically escalate incidents to additional personnel if a technician or operator does not acknowledge an alert within a defined timeframe.
Notify entire O&M teams, service providers, or subcontractors responsible for a specific site with a single message.
Most inverter monitoring and performance management platforms generate email notifications when faults occur. SMSEagle automatically converts these emails into SMS messages or voice alerts without requiring API integration.
Quickly connect SMSEagle with popular monitoring platforms and industrial automation systems.
We provide tailored integration services for proprietary PV monitoring and asset management platforms.
We help at every stage of deployment, integration, and alert-scenario configuration.
Discover how a single device helps improve incident response and communication across solar PV operations.
Integration with digital inputs and outputs enables monitoring of device status, fault detection, and the automatic triggering of alarm and maintenance procedures.
Install sensors inside inverter cabinets or battery energy storage containers and receive SMS alerts before overheating triggers a thermal shutdown.
Convert messages from IoT sensors and devices used in modern monitoring systems or energy storage environments into SMS notifications and vice versa, without additional middleware.
Build automated workflows that combine multiple alert sources. For example, a weather warning email about high winds or hail can automatically trigger SMS notifications before damage occurs.
Deliver notifications from inverter monitoring platforms and SCADA systems directly to O&M personnel and field technicians.
Ring-only alert calls help ensure on-duty personnel notice critical incidents, even during nighttime hours. Particularly useful for intrusion attempts at unattended solar sites.
If an operational or security-related alert is not acknowledged, the system automatically escalates it according to predefined procedures.
Ensure uninterrupted alert delivery through automatic modem redundancy and high-availability clustering. Essential for organizations managing large portfolios of distributed assets.
Configure automated summaries of energy production or system status and deliver them daily, weekly, or monthly to asset managers without requiring access to monitoring platforms.
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Keep a full history of messages, acknowledgements, and alerts. Export reports for audits, incident documentation, and reporting.
Discover advanced features designed to ensure critical alerts always reach the right people.
Test SMS alerting and features designed to improve response times for outages, operational incidents, and security events. No commitment required, on a real device.
After registration, you will receive remote access to our physical NXS-9750 device.
Discover how SMSEagle delivers critical alerts from systems and devices commonly used across distributed solar installations.
A monitoring platform detects an inverter failure, reduced energy production, communication error, or transformer station alarm. SMSEagle automatically sends a notification to the responsible technician.
SMSEagle continuously monitors the availability of site routers or data loggers using Ping and SNMP. If connectivity is lost due to a power failure, router malfunction, or network outage, the device automatically notifies the O&M team
An Energy Management System (EMS) compares actual generation against expected output based on solar irradiance data. When predefined thresholds are exceeded, an alert is sent to SMSEagle via API or digital input, triggering an SMS notification to the portfolio manager.
Protection system faults, transformer station incidents, or loss of auxiliary power can impact solar farm performance. SMSEagle immediately notifies the on-duty engineer.
SMSEagle is widely used in environments where alerting must function independently of Internet connectivity and without continuous human supervision, a common requirement for distributed solar installations. The examples below demonstrate how organizations in related industries solved similar operational challenges.
Information System Architect, De Dietrich Process Systems
Procurement Manager for Latin America, Johnson Controls
SMS Messages
MMS Messages
Voice Messages
Email Messages
Flash SMS
Our devices are tested and certified for most of the global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, GCF (for RF-module), carrier certification: Verizon, AT&T*
SMSEagle offer worldwide availability, supported by our extensive network of trusted partners. Our global reach ensures that businesses and organizations can rely on SMSEagle’s SMS gateway solutions, no matter where they operate, while benefiting from the expertise and support of our partner network
Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.
The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period. Make sure your device is always secure and equipped with the latest features.
This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers a total of 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.
Your time matters, so we prioritize quick responses to resolve issues promptly.
With fast service and professional support, we are gaining the trust of new customers every day.
Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.
See how SMS alerts, email-to-SMS conversion from PV monitoring platforms, escalation, and integration with SCADA and EMS systems work. Test real-world scenarios from managing a portfolio of distributed solar PV installations.
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