This secure, on-premises extension to your messaging stack enables real-time incident handling and customer communication via the popular WhatsApp channel.
The WhatsApp feature on the SMSEagle device enables you to send and receive WhatsApp messages via the web GUI or API, or through automatic message conversion. Once you have connected a WhatsApp account in the ‘Settings’ menu, you can send WhatsApp messages via the ‘Compose’ menu. You can also configure automation workflows in combination with other sources, such as emails, SMS messages or Signal messages.
Configuration
In SMSEagle web-GUI > menu WhatsApp > select the Settings tab and click Show QR code.
Open the WhatsApp application on your mobile phone, open the context menu (three dots) and go to “Linked devices”.
3. Select Link a device and scan the QR code displayed in SMSEagle web-GUI.
4. Once the app is paired you’re ready to send/receive WhatsApp messages via SMSEagle.
Send WhatsApp message with SMS/MMS fallback
In the WhatsApp Settings tab you can set a fallback to SMS/MMS. If the recipient’s number is not registered with WhatsApp, the SMSEagle will send the message as an SMS or MMS (if the message includes attachments).