What happens when your system detects a critical issue… and no one reacts? In many Niagara4 deployments, alerts work as expected. But they still don’t reach the right person at the right time. And that’s when the real problem starts - small incidents turn into costly downtime, damage, or hours of unnoticed failure.

We are pleased to announce new hardware revisions of two devices from the SMSEagle NXS‑97xx series: NXS‑9700‑4G and NXS‑9750‑4G Rev.5. The updated hardware platform will replace the previous Revision 4 (Rev.4) in regular production.

Software version 6.31 introduces new features and improvements that expand capabilities across Digital Inputs/Outputs (Digital I/O), voice calls, and webhook‑based integrations. The update enables faster response to events and helps teams manage alerts more effectively across different environments.

As part of our partnership with IT AWACS, we had the opportunity to take part in the IT Academy event in the Czech Republic. The meeting provided space for discussions on practical cybersecurity challenges and the role of effective communication in incident response. This naturally raises the question of which communication channels truly work in critical situations.

We are pleased to announce the introduction of a new hardware revision of our NXS-9700-5G device Revision 5 (Rev.5). This updated hardware platform will replace the previous Revision 4 (Rev.4) in regular production.