Niagara 4
is nearly perfect
Niagara 4 offers multiple notification channels: email, app, online-SMS & calls along with on-site interfaces. However, without internet, 4 out of 5 of these channels will be unavailable, leaving only local on-site alerts functional.
We’ve decided to solve this by integrating SMSEagle directly with Niagara 4. Thus, instant SMS alerts are received even when the Internet is down or in offline/isolated environments.
Keep alerts running even when offline
Niagara 4’s alerting dependency on internet connectivity is one of the system’s most significant limitations. Thanks to SMSEagle you can send alerts and notifications even if Internet is down, which makes is perfect for emergency / backup communication channel.
Ensure immediate action in emergency scenarios
SMSEagle accelerates emergency communication by providing fast and reliable SMS alerts, so you can be sure that even in the event of going offline your team will be notified about critical issues.
Simple Setup with an Official Niagara 4 & SMSEagle driver
SMSEagle offers universal SMS communication that works on any mobile device without the need for additional software. Its official Niagara 4 integration ensures a quick 10-minute setup, providing an easy-to-use emergency alert system.
Feeling Dependant on Internet Connectivity?
Keep critical infrastructure running even when offline.
Niagara 4’s alerting dependency on internet connectivity is one of the system’s most significant limitations, especially when users need to monitor or control systems remotely. When the internet goes down, many critical functions like alerts & notifications, remote access management, reporting, data sync, are disrupted.
Internet outages and unstable connections happen more frequently than we realize.
You can check how often your provider has experienced downtime in the last month by visiting websites like Downdetector.com, which track outages and service issues across different internet companies.
No Internet =
No Alerts
Alarms and notifications rely on email or web-based systems that need internet access. If the internet is unavailable, critical alerts might not reach facility managers or maintenance teams in time.
No Response
Without alerts or notifications, critical issues can go unnoticed, leading to costly downtime or safety risks. SMSEagle and Niagara 4 integration ensures real-time SMS alerts, allowing quick responses to avoid disruptions.
Why are SMSEagle's SMS alerts the best for offline communication?
While on-site systems (displays, lights) are options, SMS stands out as the most practical solution due to its simplicity, cost-effectiveness, and reliability over cellular networks. This makes it ideal for solving internet dependency problems.
No Internet Required
SMSEagle operates over the cellular network, so it can function when the internet is down. This ensures critical alerts and notifications reach users even in the event of a network outage or unreliable internet connection.
Backup Communication Channel
SMSEagle serves as a reliable backup for delivering notifications when Niagara 4’s internet-based communication (email, app) is unavailable. Users can still receive alarms and updates during outages.
A Short List of Use Cases that can be applyed thanks to Niagara 4 & SMSEagle Integration
Critical Alarm Notifications
Automatically send SMS alerts to relevant personnel when there is a system-wide emergency shutdown (e.g., fire alarms, electrical issues, or severe system malfunctions).
Immediate action can be taken to address or mitigate the emergency, improving overall safety and system reliability.
Event-triggered SMS notifications automatically notify users based on predefined emergency conditions in Niagara 4.
Failover Cluster
High-availability clusters (HA clusters), or failover clusters, are vital for ensuring continuous operation of critical systems with minimal downtime. To enable failover (HA-cluster) you need at least 2 devices (‘aka’ nodes).
Failover feature allows you to provide high availability setup of SMSEagle devices in uptime-critical environments.
The failover feature monitors devices and detects faults with the most vital services (web server, database engine, modem software, modem connectivity, SNMP agent, accessibility of whole node).
Backup Communication Channel for Alerts
In the event of a network failure or internet outage, Niagara 4 can automatically switch to SMS to continue sending alarms and notifications.
Ensures uninterrupted communication for critical alerts, acting as a reliable fail-safe when primary communication channels are unavailable.
Failover SMS as a backup when primary channels like email or app notifications fail due to network issues.
Automated Status Reports
Send periodic or on-demand system status updates via SMS, such as energy consumption, building conditions (temperature, humidity), or equipment statuses.
Allows users to stay informed of the system’s overall health without needing to access the Niagara interface or internet.
Scheduled SMS reports can be configured for Niagara 4 to automatically send status updates at specific intervals or upon request via SMS commands.
Escalation of Unacknowledged Alarms
If a critical alarm in Niagara 4 is not acknowledged within a certain time, the system can escalate the notification by sending SMS alerts to higher-level personnel.
Escalation ensures that serious issues are addressed promptly by moving up the chain of command if the first responders don’t act.
SMS escalation allows automatic forwarding of alerts to alternate contacts if the initial recipient does not respond within a set timeframe.
Multi-Recipient Notifications (Groups)
Send alarms, updates, or notifications to multiple users or departments at once (e.g., security teams, facility managers, or maintenance staff).
In emergencies or system failures, ensuring that multiple stakeholders are alerted simultaneously increases the chances of a quick response.
Group SMS allows messages to be sent to predefined groups or multiple recipients at once, streamlining communication in large teams.
Send SMS Alerts from Niagara 4 with our Integration
SMSEagle is an offline hardware SMS gateway that seamlessly integrates with Niagara 4 through a dedicated driver developed by the SMSEagle team. Its available on both our website and the official Niagara 4 marketplace, enables on-premise notifications to be sent directly to cellular networks without any third-party apps.
Explore SMSEagle Demo device
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
- 14-days free trial
- Access to over 20 functionalities
