Integrating the Niagara 4 building management platform with the SMSEagle hardware SMS gateway lets you automatically send alerts about HVAC failures, power issues, or security problems. The solution creates a network-independent communication channel, which is key for keeping your facility’s monitoring running continuously.
Ensure critical alarms are delivered via SMS even if the network or email systems fail. This guarantees visibility and response in emergency situations.
Alerts go directly to technicians’ phones, reducing reaction time and minimizing downtime. No need to log into the system to be informed.
On-premise SMS gateway removes dependency on external providers and cloud services. This improves security, compliance, and operational control.
Niagara 4 detects a fault or threshold breach.
Niagara sends a request to SMSEagle via local network.
SMSEagle sends a cellular SMS to the maintenance team.
Offline-ready alerts. Critical notifications delivered via GSM/SMS, ensuring communication remains active even during complete internet or local network outages.
Customizable logic filters noise, prioritizes incidents, and triggers context‑aware actions so teams see only what matters and act faster.
No alarm goes unanswered. The system automatically finds the right person on duty and escalates the notification until a response is confirmed.
No extra apps, no new software to learn. Drag‑and‑drop integration into your existing BMS and alarm design.
99% of setup is done inside the Niagara Station. Just enable API access on the SMSEagle device
and you’re ready – fast, simple, and installer‑friendly. Time is money – save both.
SMSEagle’s a hardware SMS gateway. It’s used for sending and receiving notifications directly via the cellular network. The device runs on-premise, which means all data’s stored locally .
Convert Email to SMS messages instantly. Secure, two-way communication without third-party cloud risks.
When text isn’t enough, automate phone calls with text-to-speech. Ensure high-priority alarms are never slept through.
Define custom rules to trigger SMS notifications the moment a server or service status changes, ensuring immediate response and maximum uptime.
We maintain a certified Information Security Management System (ISMS) in compliance with ISO/IEC 27001:2022, ensuring rigorous security across all operations. Our framework incorporates EN 18031 European cybersecurity standards, GDPR data privacy requirements, and Environmental Protection Policy.
We log, rank, and address reported security issues seriously and swiftly. Vulnerability reports are acknowledged and resolved following a structured incident response process, including documentation and system updates.
Our devices are certified for major global markets: CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, CB Scheme, and carrier-approved by Verizon and AT&T*.
* Certification levels may vary between models.
We deliver consistent software updates, enhancing both functionality and security. Updates are accessible through the web GUI, ensuring your device remains current with the latest defenses.
To enable SMS alerts via SMSEagle Hardware SMS Gateway you need a SMSEagle driver for Niagara. The driver’s main purpose is to serve as a gateway to send SMS via SMSEagle for Tridium Supervisor 4, JACE8000, or JACE9000 stations (and OEM variations i.e. Centra Line, Trend, …).
1. Driver Installation
2. Driver Configuration
a) connect your JACE 8000/9000 or PC with Tridium Supervisor 4 to the network
b) add new SmsEagleNetwork to your Drivers node
c) add new SmsEagleDevice to the network
d) configure newly added device
Fill in the following properties of SMSEagle Device
Note: if you want to use HTTPS connection between Niagara and SMSEagle you must have SSL certificate correctly configured on SMSEagle device.
3. Properties of SMSEagleDevice
Every device has following properties:
Every device has defined the following actions:
Notice: Voice functions are only available to users who have purchased the VOICE add-on for their SMSEagle device.
If the standard driver described above does not meet your requirements, an alternative driver has been created by our sales partner, Smartnode. This driver handles alarms in the same way as Niagara’s built-in alarm recipients. You only need to link the alarm classes to a function block. This driver is available for a small fee. Please email info@smartnode.hu for more details.
Example screenshot:
Niagara4 is a perfect monitoring tool, but what if its server hardware fails? Even the best hardware can experience failures. That’s where SMSEagle steps in with its feature called Network Monitoring. SMSEagle can monitor IP addresses or TCP ports and instantly send an SMS or make a call when a failure is detected. You may monitor:
This ensures you can always keep an eye on your server hardware.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
