SMSEagle

Trust Page

Explore our trust center to view our continuous commitment towards compliance and security.

SMSEagle social engagement - supporting local initiatives and charitable organizations

Global Device Certifications

Our devices undergo rigorous testing and hold certifications for major global markets, including CE, FCC, ISED, UKCA, PTCRB, RCM, IMDA, TDRA, and the CB Scheme. Additionally, we have achieved carrier certifications with Verizon and AT&T* Global Declarations of Conformity

* Certification levels may vary between models. Please check the specifications of the specific device to obtain the current list of certifications.

Device Certificates Page

ISO 27001:2022

We maintain a comprehensive Information Security Management System (ISMS), certified under ISO/IEC 27001:2022. This recognition demonstrates our commitment to protecting your data, proactively managing risks, and continually enhancing our security measures in line with global standards. Our certification ensures that customers and partners can trust us to implement rigorous security controls and adhere to best practices, continually strengthening both the physical and digital security of our products.

Secure SDLC & Security Page
ISO 27001:2022 Certificate

GDPR

We are committed to meeting GDPR requirements, ensuring that personal data is handled responsibly and transparently. We have implemented robust policies and procedures to safeguard user privacy, giving our customers confidence that their information is protected in accordance with the highest regulatory standards.

Privacy Policy
Terms & Conditions

Environmental Protection

We are committed to sustainable manufacturing by utilizing energy from renewable sources throughout our device production process. In addition, our environmental responsibility extends to our digital infrastructure – we maintain a policy of vetting all cloud providers to ensure they prioritize and utilize renewable energy in their operations. This holistic approach reflects our dedication to minimizing our environmental footprint and contributing positively to a greener future.

ROHS3 Compliance Statement
REACH Compliance Statement

Aligned with international standards

We maintain a certified Information Security Management System (ISMS) in compliance with ISO/IEC 27001:2022, ensuring that every aspect of our operations meets rigorous security and compliance criteria.

Proactive vulnerability management

We log, rank, and address reported security issues seriously and swiftly. Vulnerability reports are acknowledged and resolved following a structured incident response process, including documentation and system updates.

Long Product Lifetime

We maintain long lifespan and high MTBF for our products thus making it ideal for professional deployments and installations.

Regular updates and patching

We deliver consistent software updates, enhancing both functionality and security. Updates are accessible through the web GUI, ensuring your device remains current with the latest defenses.

The customer support you can trust

Behind every SMSEagle device is a dedicated support team ready to help. Our experts provide fast, personal, and reliable assistance—because we know trust goes beyond technology.

First reply on average in 24 minutes

Your time matters, so we prioritize quick responses to resolve issues promptly.

Customers rate us 5/5
on Google

With fast service and professional support, we are gaining the trust of new customers every day.

42% tickets resolved after one message

Our knowledgeable and friendly team is equipped with the expertise to solve your problems efficiently.