We’re happy to inform that SMSEagle software version 6.20 is now officially available! This release brings a number of new features designed to make our gateways more attractive to customers, and easier for you to position in sales conversations.
Create rule-based workflows to handle messages, incidents, and notifications automatically. Reduce manual work, speed up response times, and ensure consistent handling across NOC, Service Desk, or OT teams.
Send and receive messages directly via WhatsApp, reaching users on the world’s most popular messaging platform.
Automatically tag, forward, assign, or reply to messages based on sender, keywords, or channels. Separate critical alerts from routine messages, improve triage, and streamline team handoffs.
Turn text into natural calls. Instantly convert notifications into lifelike voice calls with AI-powered ElevenLabs.
Schedule system usage and alert history reports to arrive in your inbox weekly or monthly. Managers can monitor performance and trends effortlessly.
Set contacts to “vacation mode” so they won’t receive alerts during specific dates. Ensures alerts always go to the right people without disturbing off-duty staff.
Edit forwarded messages to remove sensitive data or add labels like “URGENT.” Webhooks simplify integrations, making external notifications more flexible and secure.
Admins are required to change default passwords at first login, adding an extra layer of protection and helping meet organizational security policies automatically.
Enhancements include better Email2SMS handling, reporting, backups, API, MQTT, LDAP, and modem features, making SMSEagle more efficient and flexible.
Various fixes address Web-GUI, messaging, sensors, background scripts, and modem operations for smoother day-to-day performance.