Zoho CRM can send an SMS through SMSEagle, your own hardware SMS gateway, when a workflow rule runs, for example about a new lead or a deal moving to the next stage.
A Zoho CRM workflow rule sends the SMS request to SMSEagle through a webhook, or you can connect them through Zapier.
The SMS text can include fields from the record, such as the customer’s name or the deal stage.
SMSEagle sends SMS through a regular SIM card, so you only pay for your mobile plan.
A Zoho CRM Workflow Rule is triggered by a chosen event, such as a new Lead, a Deal moving to a stage like “Closed Won”, or an overdue Task.
The rule’s Webhook action (or a Zapier zap) sends an HTTP request to SMSEagle’s API, carrying the recipient’s number and a message built from Zoho merge fields.
SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS to the recipient’s phone.
No SMS gateway subscription or custom code required. With an SMSEagle API token and a Zoho Workflow Rule (or a ready-made Zapier zap), CRM events are texting your sales team in about 10-15 minutes.
SMSEagle sends SMS through a regular SIM card, so you only pay for your mobile plan.
On devices with two SIM cards from different operators, SMSEagle switches to the second one when the first operator’s network is down.
Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.
1. The first simple way of integration is via Zapier as shown below.
2. The second means of integration can be made via ZOHO Webhooks as described on their webpage.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
