Integrating Vertiv Geist Watchdog environmental monitors with the SMSEagle hardware SMS gateway lets you deliver server room alarms as SMS messages, wake-up ring calls and text-to-speech voice calls (TTS Advanced). The result is an out-of-band notification channel that works even when your mail server or internet link is down, which is exactly when a server room needs attention.
A temperature spike, a water leak or an open rack door reaches the on-call engineer by SMS or voice call. SMSEagle delivers the message directly over the cellular network, without relying on an external mail relay or a cloud SMS provider.
Nobody has to watch the Watchdog web interface or an inbox. A TTS Advanced call wakes the technician at night and reads out the alarm, for example which sensor tripped and the current value.
The integration uses the email alerting that every Watchdog 15 and Watchdog 100 already has. There is no need for a separate auto-dialer, a modem attached to the monitor or an email-to-SMS subscription.
SMSEagle runs inside your own network. Alarm content, phone numbers and sensor data never leave your infrastructure, which simplifies compliance with NIS2, ISO 27001 and internal security policies.
The Watchdog detects a threshold breach on a sensor, for example inlet temperature, humidity, dew point or a leak detector.
The Watchdog sends an alarm email to PHONE_NUMBER@SMSEAGLE_IP or PHONEBOOK_GROUP@SMSEAGLE_IP. SMSEagle acts as the SMTP server, so no external mail server is involved.
SMSEagle converts the email into an SMS and, optionally, follows it with a wake-up call or a TTS voice call.
| Item | Requirement |
|---|---|
| Watchdog model | Vertiv Geist Watchdog 15, 15-P, 100 or 100-P |
| SMSEagle device | latest software version recommended |
| SMSEagle plugin | Email to SMS (included in every device) |
| Voice features | VOICE add-on for the SMSEagle device |
| Network | access from the Watchdog to SMSEagle on TCP port 25 |
watchdog-dc1@company.local. Leave username and password empty.PHONE_NUMBER@SMSEAGLE_IP, for example 48501234567@192.168.1.101.PHONEBOOK_GROUP@SMSEAGLE_IP, for example oncall@192.168.1.101 to notify a whole team.| Symptom | Cause |
|---|---|
| Email Status shows an error on the Watchdog | wrong SMSEagle IP, port 25 blocked by a firewall, or SSL still enabled |
| Email accepted, no SMS sent | no matching forwarding rule in Email to SMS, or wrong phone number format in the address |
| SMS arrives, no call | VOICE add-on missing or Call after sending SMS not set in the rule |
| No Cleared message | alarm action not assigned to the clear event on the sensor |
Every Watchdog exposes sensor values over SNMP v1/v2c (v3 on newer firmware). SMSEagle Network Monitor can poll the Watchdog directly and raise an SMS or call when a value goes out of range. This keeps working even if email alerting on the Watchdog is misconfigured.
A Watchdog that loses power or network access cannot send any alarm. SMSEagle Network Monitor can check the Watchdog with Ping/ICMP and an HTTP check of its web interface. If the unit stops responding, SMSEagle sends an SMS or places a call on its own. This ensures you can always keep an eye on your Watchdog hardware.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
