Schneider EcoStruxure alerts reach the person on duty as an SMS or a phone call. SMSEagle sends them over its own cellular connection, so they don’t depend on internet access or a cloud service.
EcoStruxure sends its usual alarm email to PHONE_NUMBER@SMSEagle_address, and SMSEagle turns it into an SMS.
SMSEagle can receive emails from EcoStruxure itself, so alerts don’t depend on your company mail server.
SMSEagle sends alerts through its own SIM card straight to the mobile network, so they don’t depend on internet access or a cloud SMS provider.
Turn on the Email To SMS plugin in the SMSEagle web interface and create a forwarding rule for incoming alarm emails.
In the System Tree, create a Notification folder and a new Alarm Triggered Notification with an Email2SMS distribution method pointing to SMSEagle’s address.
SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS or a phone call to the recipient’s phone.
Setting up SMSEagle with EcoStruxure takes 10-15 minutes – enable the Email To SMS plugin, create one Alarm Triggered Notification in EcoStruxure, and alarms start arriving as SMS and voice calls immediately.
After the SMS with an EcoStruxure alert, SMSEagle can also call: a ring-only call or a call that reads the alert aloud. You set it once in the Email to SMS rule.
Escalation groups and shift schedules make sure the EcoStruxure alert reaches the person on duty, and the next person on the list if nobody responds.
Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.
This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.
a. In the folder use the context menu to choose “New” > “Notification” > “Alarm Triggered Notification“. Enter a name, for example “SMS Alarms” and click “Next“.
b. Scroll down to the bottom of the window to section “Distribution method“. Add new method with “+” button. In the window enter a name for the Distribution method (for example “Email2SMS”) and click “Next“. Configure “To email address” in the following form:
Click “Create” to create and save the distribution method.
c. In the section “Filter settings” > “Notify transition to” > check “Alarm state” checkbox . Add any other Filters if needed. If no Filters or conditions are added, all alarms will be sent as SMS.
d. Click “Create” button to create and save the Notification object.
5. Test the integration by triggering an alarm in EcoStruxure.
As described in point 2 above, for sending e-mail messages you can use SMTP server installed on the SMSEagle device. In this scenario your email from Schneider EcoStruxure will be directly sent to SMSEagle (without using any external email servers). SMTP server on the SMSEagle device will accept messages addressed for it only. The other messages will be rejected.
SMSEagle has a voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
