Iconics GENESIS alarms reach the person on duty as an SMS or a phone call (wake-up call or text-to-speech call). SMSEagle sends them directly to a cellular carrier, so they don’t depend on internet access or a cloud service. Alarms travel out-of-band and work perfectly in OT/air-gapped environments.
GENESIS Alert Notifications sends alarms by email. SMSEagle converts these emails into SMS, with no additional modules or cloud SMS providers such as Twilio or Vonage.
SMSEagle uses its own SIM card. Alerts reach operators and technicians even if the site internet connection or a cloud service is down.
The whole path stays on-premises, in your plant or building network. This fits OT networks, utilities, pharma and other sites where outbound connections to cloud services are not allowed.
GENESIS sends the alarm as an email straight to SMSEagle. SMSEagle turns it into an SMS and, if configured, follows up with a phone call to the person on duty.
Alert Notifications sends an email via the SMTP provider.
To phonenumber@SMSEagle_IP, no mail server in between.
Delivered over the cellular network, no internet needed.
Text alerts and text-to-speech calls without a separate voice system.
If the person on duty does not respond, SMSEagle can notify the next person in line.
Two SMSEagle devices in an HA cluster keep alerting running if one unit fails.
For each recipient, set the email address in the format phonenumber@SMSEagle_IP, for example 48500123456@192.168.1.100.
Alternatively use SMSEagle Phonebook groups. For example: set up a new public group “on-duty” in SMSEagle Phonebook. Use on-duty@SMSEagle_IP as email recipient.
To call the recipient after the SMS, set the Call after sending SMS parameter in the SMSEagle Email to SMS rule:
Voice calls require the SMSEagle VOICE add-on.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
