HPE SIM alerts reach the person on duty as an SMS or a phone call. SMSEagle sends them over its own cellular connection, so they don’t depend on internet access or a cloud service.
HPE SIM sends its usual alarm email to NUMBER@SMSEagle_FQDN, and SMSEagle turns it into an SMS.
SMSEagle can receive emails from HPE SIM itself, so alerts don’t depend on your company mail server.
SMSEagle sends alerts through its own SIM card straight to the mobile network, so they don’t depend on internet access or a cloud SMS provider.
HPE SIM’s Automatic Event Handling matches a configured task, for example a critical hardware event.
HPE SIM sends an email notification to a special address in the format mobilenumber@smseagle_fqdn, using its built-in email settings.
SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS or a phone call to the recipient’s phone.
Enable the Email to SMS plugin and FQDN option in SMSEagle, configure the mail server settings in HPE SIM, and add a new alert task.
After the SMS with an HPE SIM alert, SMSEagle can also call: a ring-only call or a call that reads the alert aloud. You set it once in the Email to SMS rule.
Escalation groups and shift schedules make sure the HPE SIM alert reaches the person on duty, and the next person on the list if nobody responds.
Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.
This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.
1. First you need to have your SMTP server configured and running. In this example scenario we use SMSEagle as SMTP host.
2. Configure Mail server settings in SIM (Events -> Automatic Event handling -> Email settings) :
as described at screenshot:
3. Configure Alarm notifications (Events -> Automatic Event handling -> Manage tasks) by adding New task:
a) In this example we are configuring SMS alerts only for critical events :
b) Use your discretion here for which devices have to send SMS alerts:
c) at Select actions menu mark Send email option as tested before. Do not use ‘Send page’ as this is for locally connected SMS devices:
d) do not use a Time filter, as we want alerts to be enabled 24/7.
e) Select Next to review the Alert and then Finish
4. Test if its working.
SMSEagle has a voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
