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Send SMS/voice alerts from APC NetBotz 750

You don’t have to watch APC NetBotz 750 around the clock to know when something needs your attention. Whether it’s a temperature spike, a water leak, or a door left open, SMSEagle sends an SMS or voice call straight to the right person’s phone – powered entirely by its own hardware, independent of your network or the cloud.

No external SMS service needed

NetBotz sends its usual email notification, and SMSEagle turns it into an SMS, so you don’t pay for a cloud SMS service or an extra SMS module.

No mail server needed

SMSEagle can receive emails from NetBotz itself, so alerts don’t depend on your company mail server.

Alarms from every sensor

One setup covers temperature, humidity, leak and door alarms, and the SMS go to the same phones.

How it works

1

Event Trigger

An APC NetBotz 750 sensor crosses a configured threshold, or a status change/error occurs.

2

Communication

NetBotz sends an email notification to a special address in the format PHONE_NUMBER@IP.ADDRESS.OF.SMSEAGLE, using its built-in notification policies.

3

Alert

SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS, MMS, or voice call, to the recipient’s phone.

Set up in about 10 minutes

Enable the Email to SMS plugin in SMSEagle, configure an SMTP server and notification policy in NetBotz, and you’re done.

SMSEagle sends APC NetBotz 750 alerts to the right person by SMS, phone call or WhatsApp, day and night.

Alarms about temperature, leaks and open doors

NetBotz watches temperature, humidity, leaks and access to the rack. SMSEagle sends the alarm to the person responsible for the server room, even at night.

If the first person doesn't respond, the alert is sent to the next

Escalation groups and shift schedules make sure the NetBotz alert reaches the person on duty, and the next person on the list if nobody responds.

An SMS followed by a phone call

After the SMS with a NetBotz alert, SMSEagle can also call: a ring-only wake-up call or a call that reads the alert aloud. You set it once in the Email to SMS rule.

SMSEagle configuration

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.

  • Enable Email to SMS in the web interface: Settings > Channels > Email > Email to SMS.
  • Create a forwarding rule in Automation > Email > Email to SMS. You can forward all emails to SMS or emails from specific domains.

NetBotz configuration

NetBotz setup

Go to: Settings > System > Email

Configure a service to send notification messages via email when the status changes or errors occur. You must configure an SMTP server before you can configure email notifications.

  • From email address:  The e-mail address that will appear in the From field for emails generated by the appliance.
  • SMTP server:  The hostname or IP address of the SMTP server.
  • SMTP Port:  The IP port number to connect to the SMTP server.
  • Connection/Security: Select the appropriate setting for your SMTP server
  • Username: Optional, depending on your setup
  • Password: Optional, depending on your setup
  • Send test email:  Select to send an email and confirm the settings are correct.

Click APPLY to save your changes, or RESET to discard them.

Go to Settings > Notification Policies
Configure notifications to be sent when alarms are generated. Notifications can be sent via email.  You can create new email notification policies or edit existing policies.

  • Click ADD to create a notification policy, or select Edit to change an existing policy. Then configure the notification policy settings:
  • Name: This will appear under Name in the Notification page and in the header of a notification email.
  • Send to email addresses: Enter e-mail addresses in format: 123456789@SMSEagle_IP_Address
    where 123456789 is the phone number to send SMS
    and SMSEagle_IP_Address is actual IP address of your SMSEagle
  • Notify for severities: Select alarm severities that will cause the notification to be generated.
  • Units Select the system used to show measurements in the notification: Metric or Imperial.
  • Time format Select the system used to show time in the notification: 12 hour or 24 hour.

Click OK to save your policy.

SMSEagle as SMTP Server (optional)

For sending e-mail messages you can use SMTP server installed on the SMSEagle device. Then the configuration of SMTP server is as follows:

  • SMTP server: IP address of your device
  • SMTP port: 25
  • Username/Password: SMSEagle SMTP server doesn’t require authentication, leave empty
  • Encryption: none

Notice: SMTP server on the SMSEagle device will accept messages addressed for it only. The other messages will be rejected.

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle has a voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

  • in the SMSEagle web interface: Automation > Email > Email to SMS edit the forwarding rule you created earlier
  • in the parameter “Call after sending SMS” choose a desired value:
    • Ring only: SMS will be followed with a wake-up (ring only) call
    • Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
    • Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Explore SMSEagle Demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.

After registering to a demo you get a remote access to our physical device NXS-9750.

  • 14-days free trial
  • Access to over 20 functionalities

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