Raiffeisen Bank Serbia selected SMSEagle to strengthen critical infrastructure communication by automating SMS notifications from internal monitoring tools and delivering one-time passwords (OTP) for secure remote access via SSL VPN.
Efficient and dependable delivery of SMS messages is vital for maintaining system uptime and secure connectivity for internal users and external partners.
Founded in 2001 and headquartered in Belgrade, Serbia, Raiffeisen Bank Serbia is one of the leading financial institutions in the country. The bank employs over 2,250 people and provides a full range of banking services, including retail banking for individual clients and small enterprises, corporate banking, as well as treasury and investment banking. Operating in a highly regulated environment, the bank places strong emphasis on security, reliability, and uninterrupted availability of its IT systems.
Company website: www.raiffeisenbank.rs
The bank faced several challenges related to critical communication:
To address these issues, Raiffeisen Bank Serbia implemented an on-premises SMSEagle SMS gateway solution:
By installing SMSEagle gateways on-site, the bank gained control over its SMS communication, ensuring independence from external internet services and higher reliability.
The solution has been received very positively — internal operations teams and external partners alike appreciate the speed, reliability, and seamless integration of the SMS alerting and OTP delivery.
