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Send SMS/voice alerts from TheHive

TheHive alerts reach the person on duty as an SMS or a phone call. SMSEagle sends them over its own cellular connection, so they don’t depend on internet access or a cloud service.

Uses TheHive email notifications

TheHive sends its usual notification email to PHONE_NUMBER@SMSEagle_address, and SMSEagle turns it into an SMS.

Alerts to one analyst or a whole team

In the recipient address you can use a phone number or a group name from the SMSEagle phonebook.

Works without internet

SMSEagle sends alerts through its own SIM card straight to the mobile network, so they don’t depend on internet access or a cloud SMS provider.

How it works

1

Case or alert event

A new case, task, or alert in TheHive triggers a notification under Organization > Notifications.

2

Email notification

TheHive’s EmailerToAddr notifier sends that alert by email straight to SMSEagle’s IP address, with the phone number or group name encoded in the recipient address.

3

SMS & voice alert

SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS or a phone call to the recipient’s phone.

Set up in about 10 minutes

Don’t build a custom notifier from scratch. With SMSEagle’s Email-to-SMS plugin and TheHive’s built-in EmailerToAddr notification, case and alert notifications are texting your SOC in a few minutes, no code, no separate SMS subscription.

SMSEagle sends TheHive alerts to the right person by SMS or phone call, day and night.

An SMS followed by a phone call

After the SMS with a TheHive alert, SMSEagle can also call: a ring-only call or a call that reads the alert aloud. You set it once in the Email to SMS rule.

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If the first person doesn't respond, the alert is sent to the next

Escalation groups and shift schedules make sure the TheHive alert reaches the person on duty, and the next person on the list if nobody responds.

Alerts keep working even if one device fails

Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.

SMSEagle configuration

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.

  • Enable Email To SMS plugin in the web interface: Settings > Channels > Email > Email to SMS.
  • Create a forwarding rule in Automation > Email > Email to SMS. You can forward all emails to SMS or emails from specific domains.
  • Check Active checkbox

TheHive configuration

Go to Organization → Notifications → Add new → EmailerToAddr

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle has a voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

  • in the SMSEagle web interface: Automation > Email > Email to SMS edit the forwarding rule you created earlier
  • in the parameter “Call after sending SMS” choose a desired value:
    • Ring only: SMS will be followed with a wake-up (ring only) call
    • Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
    • Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Explore SMSEagle Demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.

After registering to a demo you get a remote access to our physical device NXS-9750.

  • 14-days free trial
  • Access to over 20 functionalities

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