Oracle Enterprise Manager alerts reach the person on duty as an SMS or a phone call. SMSEagle sends them over its own cellular connection, so they don’t depend on internet access or a cloud service.
You enter PHONE_NUMBER@SMSEagle_address as the Pager address in Enterprise Manager, and SMSEagle turns each notification into an SMS.
The Pager format in Enterprise Manager sends a shorter message than a regular email, so the SMS contains only what matters.
SMSEagle sends alerts through its own SIM card straight to the mobile network, so they don’t depend on internet access or a cloud SMS provider.
An Incident Rule Set in Enterprise Manager matches an alert, and its Basic Notifications action pages the assigned EM Administrator.
Enterprise Manager sends that page as an email to the administrator’s configured SMS/Pager address, formatted as mobile_number@SMSEagle_IP.
SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS or a phone call to the recipient’s phone.
No custom scripting or Oracle plugin required. Enterprise Manager already supports paging by email – point it at SMSEagle’s Email-to-SMS plugin and incident alerts are texting your on-call administrators in about 10-15 minutes.
After the SMS with an Enterprise Manager alert, SMSEagle can also call: a ring-only call or a call that reads the alert aloud. You set it once in the Email to SMS rule.
Escalation groups and shift schedules make sure the Enterprise Manager alert reaches the person on duty, and the next person on the list if nobody responds.
Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.
This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.
2. Next, create an EM administrator user, then login as that user to update your e-mail address and SMS/Pager information by clicking on the Username drop down menu and selecting Enterprise Manager Password & Email.
3. For the SMS/Pager, you need the text based address. Provide email address in format mobile_number@SMSEagle_IP
Select the Email Type Pager for SMS messages as they are shorter than the Email format. It’s important to note, that you will not see the multiple lines in the Setup / Security / Administrators view. You can enter multiple e-mails separated by commas, but the E-mail Type option will not be available.
By default, both email and pager will be enabled in your Notification Schedule, you may adjust this as necessary by going to Setup / Notifications / My Notification Schedule. You can receive notifications by both e-mail/page, just e-mail, or just page depending on what you configure here.
5. Next, you need to create an Incident Rule Set, or edit an existing one. From Setup / Incidents / Incident Rules, select a rule set and rule to edit. Once you get to the Action for the Rule, in the Basic Notifications section, select the EM Administrator in the Page box. Save all changes.
6. You can test the Incident Rule Set by selecting your Rule Set and clicking the Simulate Rules button (Setup / Incidents / Incident Rules). You will need to select a Target, Event Type and find an alert to simulate. Then you will get a list of Actions that the Incident Rule Set will perform for this alert.
SMSEagle has a voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
