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FortiGate SMS & voice call notifications – integration manual

Here we describe how to setup FortiGate with SMSEagle for SMS notifications. The configuration is fast & easy – it should take you about 5 min to have it up and running.

SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.

SMSEagle Setup

This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.
  • Enable Email To SMS plugin in web-GUI > menu Emails > Email to SMS > Settings tab.
  • Create a forwarding rule in the Rules tab. You can forward all emails to SMS or emails from specific domains.

FortiGate Setup

To configure Email setting choose Config -> Advanced from the left menu System.

  1. SMTP server
    The SMTP server is used to send email notifications to users. Enter the address to the SMTP server you want to use. Note that the SMTP server must be able to accept all the email addresses that you are planning to use. This is the primary SMTP server that will normally be used (you can use SMSEagle as SMTP server).
  2. Default reply to
    Enter you email address
  3. Authentication
    Check If your SMTP server requires authentication, enter the username and password in these fields.

Additional settings

To configure choose Admin -> Administrators from the left menu System.

Contact Info Enter email and phone number.

fortigate sms 2

SMSEagle as SMTP Server (optional)

For sending e-mail messages you can use SMTP server installed on the SMSEagle device. Then the configuration of SMTP server is as follows:

  • SMTP host: IP address of your device
  • SMTP port: 25
  • Authentication: SMSEagle SMTP server doesn’t require authentication
  • Encryption: none

Notice: SMTP server on the SMSEagle device will accept messages addressed for it only. The other messages will be rejected.

Wake-up Calls & Text-to-speech Calls (optional)

SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:

  • in SMSEagle webGUI > menu Emails > Email to SMS edit the forwarding rule you created earlier
  • in the parameter “Call after sending SMS” choose a desired value:
    • Yes – ring only: SMS will be followed with a wake-up (ring only) call
    • Yes – text to speech: SMS will be followed with a simple text-to-speech voice call (English language only)
    • Yes – text to speech (advanced): SMS will be followed with a text-to-speech voice call (better quality & multiple language support)

Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.

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