An outage is when FortiGate alerts matter most, and when email or cloud notifications can silently fail. SMSEagle is an on-premises hardware SMS gateway that delivers FortiGate alerts as SMS and voice calls over the cellular network, independent of your internet uplink.
Critical security alerts are delivered as SMS within seconds – even when the network is down. Instead of getting lost in a crowded inbox, the alert reaches your on-call team immediately, so response time stays in seconds, not hours.
If the first responder doesn’t react, SMSEagle escalates the alert to the next person in the chain. Combined with recipient groups, every critical FortiGate event reaches the right people, and keeps going until someone acknowledges it.
SMSEagle removes the dependency on external providers and cloud SMS services. Alerts are sent from your own hardware over the cellular network, keeping sensitive security notifications under your control.
FortiGate detects a security event or system issue within the monitored infrastructure, such as a firewall alert.
FortiGate sends the alert by email (SMTP) to the SMSEagle device over your local network — no external service involved.
SMSEagle delivers the alert as an SMS or text-to-speech voice call to your on-duty team over the cellular network.
Connect your FortiGate to SMSEagle gateway and start sending alerts via SMS and voice. No complex configuration, no external services, just a simple, reliable setup that works right away.
Cyberattacks often start where the network ends – at the gateway. If a FortiGate threat coincides with an internet or WAN outage, cloud and email alerting can go dark exactly when you need it. SMSEagle runs as an independent on-premises channel over its own cellular connection, so incident notifications still reach you even when the corporate network is down.
Software-based alerting often runs on the same infrastructure it protects, and a single platform failure can take your notifications down with it. SMSEagle is dedicated hardware, so your alerting gateway doesn’t share fate with the appliances around it. And with built-in Network Monitoring, SMSEagle can actively check your FortiGate over ICMP or SNMP and alert you the moment it stops responding.
Zero-delay delivery for critical security events. In cybersecurity, every second counts. If FortiGate or FortiAnalyzer detects a severe threat – such as a ransomware outbreak, brute-force attack, or unauthorized admin login – an email notification can easily sit unnoticed in a busy inbox. Routing these high-severity events through SMSEagle triggers instant SMS alerts or voice calls. The built-in escalation system means the alert reaches the SOC through a separate channel, even when routine logging is overwhelmed.
SMSEagle’s a hardware SMS gateway. It’s used for sending and receiving notifications directly via the cellular network. The device runs on-premise, which means all data’s stored locally .
This integration will use Email To SMS plugin (see details: Email To SMS plugin). This plugin is included in each version of SMSEagle device.
To configure Email setting choose Config -> Advanced from the left menu System.
Additional settings
To configure choose Admin -> Administrators from the left menu System.
Contact Info Enter email and phone number.
For sending e-mail messages you can use SMTP server installed on the SMSEagle device. Then the configuration of SMTP server is as follows:
Notice: SMTP server on the SMSEagle device will accept messages addressed for it only. The other messages will be rejected.
SMSEagle device can be equipped with an additional voice feature that offers wake-up calls for urgent ring-only alerts or text-to-speech calls to convert text alerts into voice calls. Complete the following steps if you want to add a follow-up voice call:
Notice: Wake-up Calls and Text-to-Speech Calls are only available to users who have purchased the VOICE add-on for their SMSEagle device.
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
