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Send SMS alerts from Adrem NetCrunch

A device going down. A threshold breach. A service failure. Any of these can happen at 3 a.m., and someone needs to know. SMSEagle connects to Adrem NetCrunch and turns these events into an SMS, delivered from your own hardware: no internet required, no third party involved.

No programming needed

NetCrunch has a built-in profile for SMSEagle, so you only enter the device address and the user’s login and password.

SMS only about serious problems

In NetCrunch you set at what times and for which alert severity an SMS is sent, so minor events don’t wake anyone at night.

Check that it works straight away

The Test button in NetCrunch sends a test SMS, so you know at once that everything is set up correctly.

How it works

1

Event Trigger

A NetCrunch alerting rule matches a monitored condition.

2

Communication

NetCrunch’s built-in SMSEagle Integration Profile sends an HTTP or HTTPS request to the SMSEagle device over your local network.

3

Alert

SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS, to the configured recipient.

Set up in about 10 minutes

Create a user in SMSEagle, set up an SMSEagle Integration Profile in NetCrunch, and assign it to an alerting script.

SMSEagle sends NetCrunch alerts to the right person by SMS, day and night.

No per-message fees

SMSEagle sends SMS through a regular SIM card, so you only pay for your mobile plan.

One alert to several people

Enter several numbers separated by commas, and SMSEagle sends the alert to all of them at once.

Alerts keep working even if one device fails

Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.

SMSEagle configuration

Create a new user in SMSEagle (menu System > Users) with access level “User”.

Grant API access to that user: go to Settings > Global settings > API, open the API v1 page, click Create API key, fill in Key name, select that user as Owner, add permissions in section Permissions for: Send SMS, and click Create key.

Then, in System > Users, open that user and tick Enable user/password authentication (APIv1 only).

NetCrunch configuration

Set up an Integration Profile.
Click Monitoring > Integration Profiles at the top of the NetCrunch application and select SMSEagle or add next integration profile by clicking on + icon.
  1. In the profile setup enter the following information
  • Name of the profile
  • Choose HTTP or HTTPS
  • Hostname or IP Address of your SMSEagle device
  • Username and Password for user created on SMSEagle
  1. Create an alert (or edit the already existing one)
  • Click Monitoring > Alerting Escalation Script
  • In Alerting Scripts Window click Add Alerting Script
  • Click Add and select Action to Run immediately
  • Click Integrations tab and select SMSEagle.
A new window will appear, here you can select time, view and severity restrictions related to sending an SMS. As for other parameters, it’s mandatory to provide at least one number (multiple numbers should be separated by commas). Country code is not required if the number has the same country code as set on the device.
  1. Test

Last thing is to test the integration – click on the Test button.

Text message should now appear on the device.

You can now assign this alerting script to any alert or monitoring pack rule you want, and NetCrunch will send SMS if such alert occurs.

Explore SMSEagle Demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.

After registering to a demo you get a remote access to our physical device NXS-9750.

  • 14-days free trial
  • Access to over 20 functionalities

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