SMSEagle at ITSM Summit 2024
The ITSM Summit 2024 took place in Frankfurt on September 18th, attracting IT professionals, service managers, and industry leaders to discuss innovations in IT service management.
The event, organized by Sector Nord AG, serves as a key gathering for those interested in improving IT workflows and service delivery. SMSEagle was proud to be among the sponsors, supporting the event alongside other industry leaders like Knürr, SectorNord AG, Barco, and i-doit, played a key role in supporting the event. These sponsors represent various IT infrastructure solutions, from hardware SMS gateways and modular server racks to CMDB solutions and visualization tools.
We were thrilled to have Radosław Janowski, CEO of SMSEagle, take the stage at the ITSM Summit. His session, held on September 18th, was a highlight of the event. During his presentation, Radosław covered essential insights on improving IT alerting processes, including:
- How to ensure reliable alerts during off-hours when response times are critical.
- Integrating SMSEagle with Network Monitoring Systems (with example on SNAG-View), demonstrating how seamless communication can be achieved across IT environments.
- Best practices for setting up alert systems, offering actionable takeaways for IT professionals aiming to optimize their monitoring and response workflows.
This session was particularly relevant for IT managers and professionals looking to improve their alerting processes and ensure that critical updates are never missed, regardless of time or system load.
Our participation at ITSM Summit 2024 reaffirmed SMSEagle’s commitment to providing innovative, reliable communication solutions for IT service management. By integrating SMS alerting with key IT monitoring systems, we are helping IT teams reduce downtime, improve response times, and deliver more proactive service management.
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