Dual Modem series

Models: NXS-9750-4G

Dual Modem is a 2-modem series that can send/receive SMS with throughput of max. 60 SMS/min. The ideal choice for communication in environments where the number of messages is moderate. Compared to the single modem, dual modem series offers additional modem failover and other multi-modem features for higher reliability and throughput. The device can be connected in a device failover cluster for highest reliability and availability.

MODEMS: 2
THROUGHPUT: MAX. 60SMS/MIN
CONNECTORS: ETHERNET, 2xANTENNA, 4xDIGITAL INPUT, 4xDIGITAL OUTPUT, TEMP. SENSORS

Full list of SMSEagle’s software features

Sending & Receiving SMS (managing messages with Inbox, Outbox, Sent Items)
Sending & Receiving MMS messages
Sending to single users or groups of users
Sending SMS at specified date and time (SMS scheduling)
Limit sending to specified hours (for example between 08:00-18:00)
Smartphone-like conversation mode (messages are nicely grouped by phone number). You can easily track history of what you send and receive to each user
Support of different message types (normal SMS/multipart SMS/flash SMS//MMS/binary SMS/USSD-code/WAP Push link)
Message templates
Phonebook (single users, groups)
Import of contacts from CSV file
Monitoring services (eg Web server, Mail server), SMS alerting and SNMP Traps
Auto-reply to incoming SMS
Email to SMS forwarding
SMS to Email forwarding
Subscriptions – allows newsletter-style subscriptions via SMS
Voice Calls (wake-up calls and text-to-speech calls) – available with VOICE add-on
Periodic SMS to send SMS messages at a desired time interval
Shift management to assign Phonebook contacts to working shifts
Forward incoming SMS to remote script (callback URL)
Blacklist feature to exclude numbers
Outlook Plugin to send SMS directly from the app
Digital input and output controlled via SMS
MQTT messaging protocol for IoT
Signal (beta) secure messaging app
SMPP protocol
Multi-Factor Authentication (MFA)
Message Escalation feature
LDAP support
Backup to FTP
Periodic folders cleanup
Automatic backup to FTP
Temperature & humidity SMS alerts
Multiuser support (each user has access to a private Inbox, Outbox, Sent Items)
Unicode support (support of national characters)
Multipart SMS message support
API for sending SMS from external applications & systems
Multilanguage (English, French, German, Polish, Spanish) web-interface
NTP client installed
SNMP agent installed
Built-in Apache2 web server
Built-in PostgreSQL database server
Built-in Postfix email server
Modern responsive interface
HTTPS support
Support for delivery reports
Watchdog mechanisms for 4G modem (automatic modem health control)
Failover support (HA cluster of 2 devices possible)
Support of external temperature sensors
Modem-Failover mechanism (automatic switching of modems after detection of a problem with a modem)

Select your device model for full hardware specifications.

Model NXS-9750-4G

CPU	ARM A72 1.5GHz (quad core)
Internal Storage	16GB eMMC storage
RAM	2GB LPDDR4
Wavebands/RF Bands	4G RF Bands: • LTE-FDD: B1, B2, B3, B4, B5, B7, B8, B12, B13, B18, B19, B20, B25, B26, B28 • LTE-TDD: B38, B39, B40, B41 • WCDMA: B1, B2, B4, B5, B6, B8, B19 • Optional GSM: B2, B3, B5, B8
Modem Type	4G
Region	Global
Num. of modems	2
Throughput (maximum)	60 SMS/min Sending/Receiving
SIM Card Standard	mini
Antenna	2x Omnidirectional 2dBi antenna with magnetic foot
Antenna Connector	SMA
Network Interface	Ethernet 10/100/1000 TX
Other Interfaces	1x HDMI, 2x USB, 4xDI, 4x DO, 1x 1 Wire
Power supply	AC/DC Adapter: Voltage ranges: 100–240 V AC, Frequency: 50–60Hz Alternative: PoE+
Casing	ABS, DIN rail installation (rack mount possible via DIN-rack adapter)
Linux Kernel	6.1x
Device Failover: (HA-cluster compatibility)	Yes
Modem Failover	Yes
Multi-Modem Strategy	Yes
Message Queuing	Yes (internal database)
Modem Fallback	4G > 3G > (optional) 2G
Certifications	CE, FCC, ISED, RoHS, UKCA, PTCRB, TDRA, RCM, GCF (for RF-module). Operator approvals: AT&T, Verizon

Download PDF

User’s Manual NXS-9750 (pdf file) – for software version 6.11

Download PDF

Technical datasheet NXS-9750-4G Rev. 4

Each SMSEagle device comes with a warranty & support service that guarantees our users quality services and peace of mind. SMSEagle clients have the flexibility to choose from various levels of service depending on their needs and usage scenario.

Included in the device price, Standard Warranty & Support service offers 2-Year hardware warranty coverage, access to support resources and software updates during the service period. Get immediate help whenever you need it.

With the SMSEagle standard 2-year warranty & support, you can trust in the reliability and durability of the SMSEagle device. We stand behind our products, we are also committed to providing you with the highest level of customer support. The Standard Warranty & Support grants you access to hardware warranty, support services, and software upgrades for your device. It allows you to stay up-to-date with new features and security releases, and get immediate help whenever you need it.

The service offers additional period of coverage with total 3- or 5-Years of hardware warranty, technical support and access to software updates within the service period.

Invest in the Extended Warranty to safeguard your smooth operation, maximize your device’s lifespan, and experience the unwavering support. With this extended warranty, you gain access to exceptional support services and software upgrades for 3 to 5 years, ensuring that your device remains optimized, secure, and equipped with the latest features.

This warranty plan is ideal for any customer who wants to minimize the time their system is not operational. The service offers 5-Year Warranty & Support plus advanced replacement service of faulty hardware within 48 business hours.

Extended Warranty Plus Service Coverage:

If the SMSEagle device fails during the Extended Warranty Plus service period, a replacement unit that is identical or equivalent will be shipped to the customer.
We cover the cost of shipping both ways during the 2-way delivery process.
2x faster support response times (SLA) for immediate resolution of incidents

The service provides access to support services as well as software upgrades for your device after warranty period. It allows you to stay up-to-date with new features and security releases, and get immediate help whenever you need it.

Gain access to our expert technical support team, ready to assist you whenever you need immediate help or guidance. Whether you require troubleshooting assistance or expert advice, our team is dedicated to ensuring that your SMSEagle device runs smoothly, allowing you to maintain uninterrupted business operations. Additionally, receive regular software upgrades that keep your device at the forefront of technological advancements, maximizing its performance and enhancing its security.

Find out more about the Warranty Terms & Service Level Agreement (SLA) in the Services page