Paessler PRTG SMS notifications – integration manual

Here we describe how to use SMSEagle for Paessler PRTG SMS notifications. The configuration is very straightforward – it should take you about 5 min to have it up and running.

See also a detailed integration tutorial made by Paessler Team available in: Paessler Knowledgebase

SMSEagle is an offline hardware SMS gateway. Therefore no external connection to 3rd party system is required. All notifications are generated on-premise and sent directly to a cellular network. This solution can be used in secure installations without Internet access.

SMSEagle Setup

  • Create a new user in SMSEagle (menu Users > + Add Users, user access level: “User”).
  • Grant API access to the created user:
    • click Access to API beside the newly created user
    • Enable APIv1
    • Generate new token (copy it for later use)
    • Add access permissions in section APIv1 Permission for: send_sms
    • Save settings

PRTG Setup

I. Setup Notification Delivery settings

1. In the PRTG web interface, open Setup > System Administration > Notification Delivery Settings

2. In the SMS Delivery section

  • Set Configuration Mode to: Enter a custom URL for a provider not listed
  • Set Custom URL to:
    https://url-of-smseagle/index.php/http_api/send_sms?access_token=your-api-token&to=%SMSNUMBER&message=%SMSTEXT

In the string above replace:

  • use http or https (depending how you access your SMSEagle device)
  • url-of-smseagle with IP Address of your SMSEagle device
  • your-api-token with API acccess token you created in Step: SMSEagle Setup.

3. Save your settings

II. Setup SMS Notification and Test it

1. In the PRTG web interface, open Setup > Account Settings > Notifications

2. Click on the Add new notification button

prtg sms
  • In the Send SMS/Pager Message section, enter the Recipient Number.
    The number should be in internal format, without leading + sign, for example: 44555123456 for a DE mobile number (if your mobile operator requires + sign in a telephone number put 00 instead).
  • You can leave the default Message
  • Save your settings

3. Test:
In the list of all notifications, click on the Test button next to your new SMS notification to initiate a test SMS.
You should receive an SMS text message on the number you just entered.

Note: Test messages still contain unresolved variable names.

Have Questions?

SMSEagle devices are designed for easy setup. If you don't have a device yet, just buy your SMSEagle and get started with your integration. If you need technical assistance or have questions about our products, we’ll be happy to help you.
Buy Device
Contact Support