1) Connect to 3CX Web Client then navigate to Admin Console where you can find the section Voice & Chat:
Connect SMSEagle to 3CX as an SMS trunk. Your agents send and receive SMS in the 3CX client, through your own SIM card, with no SMS provider subscription.
3CX’s SMS feature normally needs a paid SMS gateway provider. SMSEagle plugs in as a Generic VoIP Provider trunk using its own API, so 3CX gets two-way SMS without a recurring SMS subscription.
The trunk works both directions: agents send SMS from the 3CX client, and inbound replies are delivered back to 3CX through a callback URL, so a text conversation stays inside the same client agents already use for calls.
Messages go out through SMSEagle’s own cellular connection, so SMS delivery doesn’t depend on a third party’s uptime or pricing.
An agent sends an SMS from the 3CX client, addressed through the trunk configured for SMSEagle.
3CX calls SMSEagle’s API directly with the API key generated on SMSEagle, and SMSEagle sends the SMS over its own SIM.
An incoming SMS reply triggers SMSEagle’s Webhooks rule, which posts it to the 3CX webhook so the reply appears back in the same 3CX conversation.
No separate SMS gateway subscription to buy. With an API token from SMSEagle and a Generic VoIP Provider trunk in 3CX, two-way SMS is live in the 3CX client in about 10-15 minutes, on Professional and Enterprise (self-hosted) licenses.
SMS are sent through the SIM card in your SMSEagle, so there are no per-message fees from an SMS provider, only your mobile plan.
Conversations with customers go from 3CX to your own device and straight to the mobile network, with no external SMS service in between.
The SMS trunk is available on 3CX Professional and Enterprise licenses installed on your own server.
The below setup works only with Professional and Enterprise (Self hosted) 3CX license.
1) Connect to 3CX Web Client then navigate to Admin Console where you can find the section Voice & Chat:
2) Click on Add a Trunk, then the below page will show up. You need to select Country > World Wide and on the Provider field you select “Generic VoIP Provider (IP Based)”.
On the Main Trunk number field please enter the number that you have inserted to the Modem of SMS Eagle.
On the Server field please enter the FQDN of the 3CX instance.
3) Under SMS section you need to enable the service and the required filed will be highlighted. The API key field and Provider URL.:
SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.
After registering to a demo you get a remote access to our physical device NXS-9750.
