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Send SMS/voice alerts from SNAG-View

SNAG-View alerts reach the person on duty as an SMS or a phone call. SMSEagle sends them over its own cellular connection, so they don’t depend on internet access or a cloud service.

SNAG-View supports SMSEagle

You enter the SMSEagle address and API key in the SNAG-View configuration, and alerts go out by SMS or as a phone call.

Acknowledge by replying to the SMS

SMSEagle passes incoming SMS to SNAG-View, so a reply to an alert can acknowledge it.

Works without internet

SMSEagle sends alerts through its own SIM card straight to the mobile network, so they don’t depend on internet access or a cloud SMS provider.

How it works

1

Create an SMSEagle API user

In the SMSEagle web interface, create a service user with an API token and the required Messages and Calls permissions.

2

Add SMSEagle as a notification type in SNAG-View

Create a new execution in SNAG-View with type “SMSEagle”, enter the host, API key, and choose Send message and/or Call phone.

3

Alarms arrive as SMS and voice calls

SMSEagle delivers the alert over its own cellular connection, not through a third-party service, as an SMS or a phone call to the recipient’s phone.

Set up in about 10 minutes

Setting up SMSEagle with SNAG-View takes 5-10 minutes – create an API user in SMSEagle, add it as a notification type in SNAG-View, and alarms start arriving as SMS and voice calls immediately.

SMSEagle sends SNAG-View alerts to the right person by SMS or phone call, day and night.

SMS and voice calls from one device

SMSEagle sends SNAG-View alerts as an SMS, a ring-only call or a call that reads the alert aloud, all from a single device.

Fill-in-the-call-39

Alerts keep going if one carrier fails

On devices with two SIM cards from different operators, SMSEagle switches to the second one when the first operator’s network is down.

Alerts keep working even if one device fails

Two SMSEagle devices can work as an HA cluster: if one fails, the other takes over sending.

SMSEagle configuration

  1. Create a new user in SMSEagle (menu System > Users, user access level: “User”).
  2. Create an API key for that user:
    • go to Settings > Global settings > API and open the API v2 page
    • click Create API key, fill in Key name and select the user created above as Owner
    • Add access permissions in section Messages for: Send SMS, Send MMS
    • Add access permissions in section Calls for: Make a ring call (for voice alerting)
    • click Create key. The access token is shown only once, right after saving, so copy it now. You will need it in SNAG-View later.

Webhooks Setup

With a webhook an incoming SMS is forwarded to SNAG-View

The following parameters are entered in the callback configuration:

  • Rule Name
  • URL (SNAG-View Server)
  • URL method
  • Content type
  • When message contains
  • Allow self-signed SSL certificate
  • Limit Modems

Example

  • Rule Name = testAcknowledge
  • URL = http://192.168.19.110:8080/rest/v1/smseagle/acknowledge
  • URL Method = POST
  • Content type = JSON
  • When messages contains = !SV4.ACK
  • Allow self-signed SSL certificate = yes
  • Limit Modems = no

SNAG-View configuration

smseagle:

host: “192.168.16.84”
tls: true
apiKey: “NWwVvdttODTdqREOOHCkIxJhQVhCO6Ff”

Modem configuration
A new execution is created in SNAG view. There are two operating modes.
When calling contacts, the Ring or TTS mode can be selected.
– Ring is a simple call, only ringing
– In TTS mode, the message is read out.

Example
Type: SMSEagle
Name: SMS
IGNORE INSECURE CERTIFICATE: True
NOTIFICATION TYPE:

Send message
Call phone

Message:

$ACTION.TYPE$: $DEVICE.NAME$ / $SENSOR.NAME$
is $SENSOR.STATE$

Flash Message: False

After that, the rule is stored in the SNAG-View

Explore SMSEagle Demo device

SMSEagle is a hardware & software solution that guarantees a swift delivery of your messages to designated recipients, whether it’s for notifications, alerts, or important updates.

After registering to a demo you get a remote access to our physical device NXS-9750.

  • 14-days free trial
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SMS Gateway?

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