Billing FAQs

 The SMSEagle store accepts most major payment methods.


What payment methods can I use?


We accept payment via wire transfer, credit card and Paypal. All credit card and Paypal payments are processed via Paypal company, which means that information you provide is fully secure and encrypted.


Will I be charged VAT tax?


Customers outside the EU or companies in the EU with a valid VAT-EU number are exempt from VAT. For companies in Poland or private persons we add 23% VAT tax to the price at checkout. Please fill out your billing address during checkout and your VAT rate will be adjusted accordingly.


Can I receive a pro-forma invoice?


Yes, we can issue a pro-forma invoice on your demand. If you would like to receive a pro-forma invoice let us know by sending us an email with your order number (or company data) to


Nonprofit Discount


SMSEagle offers a 10% discount to nonprofits and charities that we verify.


Who can apply?
In general, organizations are eligible to receive a nonprofit discount if they are a nongovernmental organization recognized as a nonprofit or charitable entity. Public and nonprofit-private educational institutions are also eligible to receive the nonprofit discount.


How to apply?
Send us an email with a link to a page on your website describing your nongovernmental, nonprofit status.
If it's not extremely obvious on your website that you're a nonprofit, we may require you to email us additional proof of your nonprofit status. We accept any official documentation that supports your nonprofit status. For example, US customers can submit a 501(c)(3) document, while UK customers can submit their registered charity number.