General SMSEagle store shipping and availability questions


When will my order ship?


Dear customers, due to outbreak of COVID-19 we have longer order processing time. Currently we ship orders within 3-7 business days from receiving your payment.

Orders and are shipped via UPS and DHL with tracking and drop-off with signature. We'll send you a confirmation email when your order ships along with your shipment carrier and tracking information. 

We will always ship your entire order in one shipment. If all or part of your order isn't available for immediate shipment, your whole order will wait until everything is available.

Boxes are amply sized and your items are well-protected. All shipments are insured.


What shipping methods are available?


1) Within European Union, we ship with UPS Standard service to physical addresses (no PO Boxes).

2) To countries outside EU we ship with DHL Express Worldwide or UPS Express Saver service to physical addresses (no PO Boxes).